Política de reembolso

RETURN POLICY – Riscos Shop Vanity For You

1. Return Window

You have 7 calendar days from the date you receive your item to request a return.

2. Return Eligibility

To be eligible for a return, the item must meet all of the following conditions:

  • Be in the same condition in which it was received.

  • Unused and not installed.

  • With original tags attached.

  • In the original packaging, including all internal protections, manuals, and accessories.

  • Include the receipt or proof of purchase.

We reserve the right to refuse returns that do not meet these requirements.

3. How to Start a Return

To begin the return process:

  1. Email us at riscosshop@gmail.com with:

    • Full name

    • Order number

    • Item(s) you want to return

    • Reason for the return

    • Photos of the product and packaging (required for damaged or defective items)

  2. After reviewing your request, we will confirm by email if the return is approved and provide detailed instructions.

  3. Approved returns must be delivered in person or shipped to the following address:

Riscos Shop Vanity For You
10715 sw 190th street Cutler Bay Miami Florida Unit # 44

Important: Returns will not be accepted without prior approval via email.

4. Return Shipping Costs

  • Unless the item is defective or we made an error (wrong item, wrong model, etc.),
    return shipping costs are the responsibility of the customer.

  • We are not responsible for lost or damaged return shipments; we recommend using a trackable shipping service.

5. Damages, Defects & Order Issues

Please inspect your order upon delivery. If you notice:

  • Visible damage

  • Manufacturing defects

  • Incorrect item received (wrong model, size, or color)

Contact us within 48 hours with photos and a description of the issue.
We will evaluate the case and offer a solution, which may include a replacement, repair, or refund.

6. Non-Returnable Items

We do not accept returns for:

  • Custom or made-to-order products

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

  • Sale items, discounted items, or clearance products

  • Gift cards

If you’re unsure whether an item is returnable, please contact us before purchasing.

7. Exchanges

The fastest way to get another item is to return your current one (once approved) and make a new purchase.
In some cases, exchanges may be offered depending on inventory availability.

8. Refunds

  1. Once we receive and inspect your returned item, we will notify you if your refund is approved.

  2. Approved refunds will be processed to your original payment method.

Processing times vary depending on your bank or card issuer.
If more than 5 business days have passed since your approval email and you have not received your refund, please contact us at riscosshop@gmail.com.